Sports / App
These terms set out what ace467 expects from you and what you can expect from us — covering account registration, wallet transactions via bKash, Nagad or Bank Transfer, and access to our lobby. Your use of this site means you accept these conditions, subject to the laws and eligible regions that apply where you are located.
When you open an account with us, you enter into a direct agreement with ace467. These terms apply to every session you start, every table or slot you open, and every transaction you initiate through your account wallet. Access to our lobby — including live tables and self-paced game rooms — is available only to individuals who meet the eligibility criteria under their local law and the regions we serve. We do not override local law, and we do not extend service to regions where access is restricted. For wallet activity, these terms cover deposits and withdrawals you make using payment rails configured in your account, which may include bKash, Nagad or Bank Transfer depending on what your account shows as available. We do not confirm payment method availability outside what is visible in your verified account settings. Any transaction you submit is governed by these terms alongside the operating rules of the payment provider you select. We may update these terms when our operating conditions change. When that happens, we publish the revised version here and note the change date at the top of this page. Continued use after a revision means you accept the updated terms. If you disagree with a change, close your account before the revision takes effect.
Not every part of what you encounter on ace467 falls under this single policy document. Understanding the boundaries helps you know which rules apply to which situation and who to contact when something needs attention.
These terms govern how you register, log in, maintain and close your account. This includes identity checks, password security and any restrictions placed on access. Actions you take inside your account — such as updating details or requesting a withdrawal — fall within this scope.
Any deposit or withdrawal you make through your account wallet is subject to these terms. The specific limits, fields and verification steps shown at the time of the transaction are part of the agreement. We do not set payment provider rules; those are governed by bKash, Nagad or Bank Transfer directly.
Game content, lobby pages, promotional notices and support articles published under ace467 fall within our content scope. RTP figures are shown only where the game or studio exposes them in the lobby — we do not publish figures that are not sourced from the game provider.
Studios such as PlayStar, Habanero or Spadegaming supply game content to our lobby. Their individual game mechanics and any rules displayed inside a game title are governed by the studio, not by these terms. We are not responsible for third-party service terms, and linking to an external site does not extend our policy to it.
These terms are not one-directional. You have practical steps available to you at any point during your relationship with ace467. If you want to check what data we hold, you can submit a request through our published support route and we will respond with what we can share under applicable law. Correcting account details — such as your registered contact number or wallet identifier — is done through the account settings page; follow the fields shown there and complete any verification step required. If you believe a transaction record is incorrect, note the transaction ID shown in your account history and raise the query through our support channel with that reference. We review submitted queries against our transaction logs. You are also entitled to request a copy of your account activity — open a support ticket and state what period you need. Closing your account is your choice at any time; we do not impose a waiting period for closure requests, though pending transactions must settle before final closure.
Open the transaction history section in your account to see a log of deposits, withdrawals and session activity. Each entry shows the date, amount and status. If a record looks wrong, copy the transaction ID before contacting support.
Account details like your registered phone number or linked wallet can be updated in account settings. Follow the verification steps shown on the update screen. Some changes require identity confirmation before they take effect.
If a specific clause in these terms is unclear, open a support ticket and quote the section. We respond to policy queries through the same support routes we use for account help — live chat or the support form on this site.
You may request closure at any time by contacting support. Pending withdrawals will be processed before the account is fully closed. Once closed, access to the lobby and your account history through that login is removed.
If these terms raise a question you cannot resolve by reading this page, we have three contact routes available. Use the one that fits your situation — account-specific queries are handled faster when you include your registered contact number or transaction ID in the first message.
Start a live chat session from the support icon on any page of ace467. This is the fastest route for questions about a specific account action, a transaction status or a clause in these terms you want explained.
Use the support form for written queries that need a documented response — for example, a data access request or a dispute about a transaction record. Include your account reference and describe the section of these terms your question relates to.
The help centre on ace467 contains published articles on account rules, wallet configuration and transaction steps. Check there first; many terms questions are answered in the relevant help article without needing to open a ticket.
We apply consistent practices to data handling, account security and how we process requests made under these terms. Here is what that looks like in practice across the areas that affect you most.
We retain account records — registration details, transaction logs and session history — for as long as your account is active and for the period required under applicable law after closure. You may request a summary of retained data through our support form at any time.
Our site uses session cookies to keep you logged in and to maintain your lobby state between pages. Functional cookies are necessary for the account to operate. You can review cookie settings through your browser. Disabling all cookies may affect lobby and account functions.
We require a verified contact number or email at registration. If we detect unusual activity on your account, we may temporarily suspend access and notify you through your registered contact. To restore access, follow the verification steps shown on the login screen.
If you believe a term should be reconsidered or that our application of a term to your account was incorrect, submit a written request via the support form. We review these requests and respond with our position. We do not amend individual accounts outside our published policy.
These are the questions we see most often from people reading this page. Each answer refers to the relevant part of the terms above.
Access and eligibility depend on your local law and the regions we serve. If your location is within an eligible region, these terms govern your account and activity. We do not extend access to regions where local law restricts it. Check your account registration page for the regions we currently support.
We publish the updated version here and note the revision date at the top of this page. If you continue using your account after the change date, you accept the revised terms. If you disagree, you should close your account before that date. We do not apply new terms to transactions already completed.
Yes. Open a support ticket through the form on ace467 and state the period you need. We will respond with what we can share under applicable law. Include your registered contact number or account reference to help us locate your records quickly.
Game mechanics and in-game rules are set by the studio supplying the title — such as PlayStar, Habanero or Spadegaming. These are separate from ace467's terms. We make game content available in our lobby, but individual game rules displayed inside a title are the studio's own. Contact us if a game result or payout appears inconsistent with what was shown.
Yes, transactions through your account wallet are covered by these terms. The processing steps for bKash, Nagad or Bank Transfer are also subject to those providers' own operating rules. Note your transaction ID from your account history and contact support if the status does not update within the timeframe shown on the transaction screen.
Go to account settings and use the update field for the detail you want to change. Some changes require a verification step — follow the instructions shown on that screen. If the field is locked or the update does not save, contact support through live chat with your account reference.